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Thursday, 10 November 2011

Ideas Board update

Latest news from the giffgaff blog

Ideas Board update
by Community Manager vincent on 08-11-2011 15:24

Hi all,

As most of you will know, at giffgaff we have a specific part on our boards dedicated to capturing your ideas. We work very hard with you to ensure the ideas people come up with are right for giffgaff and our community. And we continue to work to implement as many as we can. With the end of the year fast approaching and everyone looking forward to fireworks and snow we felt it would be a good time to have another look at the ideas board and what we've done in the last couple of months.

So let's have a look at what we're doing with the ideas that are coming in:

*We currently have 64 Accepted Ideas on the Roadmap.
*We now have the Forgotten Ideas Thread which directs members to those older ideas that need a little more love.
*We have considered a whopping 2350 ideas in the last 3 months (new ideas have gone from close to 1,600 down to 400, plus the 400 new ones that come in every month)
*Ideas that are under consideration have double in the last quarter.
*Last time I wrote an update in July we had implemented over 30 ideas - a fantastic achievement. Since then we've smashed that and implemented close to 50 in the last couple of months.

A few of those have been:

Microgaff Quality Control by harrispp
giffgaff E-Cards by joshualh
Full site on Mobile View by jamesd2010
Take marking of Duplicates back 'in house' by darrenpainter
Bcc PMs by yaakov1
Allow all giffgaff members to post a blog of their own by coolstar
Correct the 'Our Offer' and Prices pages regarding data charges by gawright
Service Updates Board: Mark Solved and Lock thread by bertiebat
Auto-Save within Posts by jamesd2010 (again :smileywink:)
Facebook your idea by lavery92

And of course many more :smileyhappy: We would like to give thanks to all you amazing innovators which help push the business in the right direction. It is hugely challenging to implement this many ideas and we continue to have to make tough choices on what we implement and what we have to cut. But we feel very proud of what we have achieved together with you. It continues to be such a fun and amazing experience getting this much input.

To cope with the volume of ideas we see come in, we've had two members join our valiant Duplicator Team and a massive thank you goes out to our heroes once again.

Much <3 to: mary_r_t aks782 andreww thewordsmith bertiebat as7861 Well done guys :smileyhappy: PS. I am still waiting for someone to make this into a shield for them: Totus informatio es bonus informatio tamen dimidium of lemma es effingo. (Thanks Darren :smileywink:) So anyone feeling creative? 138 members with a total of 221 ideas have seen their ideas implemented on giffgaff with our 'top' innovators being: revomutharock with 10 Ideas implemented, gawright with 6, brradley with 5 and darrenpainter with 4... you guys clearly r0ck! Well, I hope you enjoyed this little update on what has been happening with your ideas and I'm excited to see what will be the next great brainwave. Cheers, Vincent Order a free giffgaff mobile SIM card. Unlimited texts for only £5 or 250 minutes, unlimited texts and unlimited mobile Internet for only £10. Want a iPhone4 compatible giffgaff microSIM? order one from